{"id":528789,"date":"2021-01-19T16:55:44","date_gmt":"2021-01-19T19:55:44","guid":{"rendered":"https:\/\/bahiaeconomica.com.br\/wp\/beta\/?p=528789"},"modified":"2021-01-19T16:37:12","modified_gmt":"2021-01-19T19:37:12","slug":"os-bancos-com-mais-reclamacoes-segundo-o-bc","status":"publish","type":"post","link":"https:\/\/bahiaeconomica.com.br\/wp\/2021\/01\/19\/os-bancos-com-mais-reclamacoes-segundo-o-bc\/","title":{"rendered":"OS BANCOS COM MAIS RECLAMA\u00c7\u00d5ES, SEGUNDO O BC"},"content":{"rendered":"<p>O Inter e o Ita\u00fa lideram a lista dos bancos com os maiores \u00edndices de reclama\u00e7\u00f5es no quarto trimestre de 2020, <!--more-->consideradas as dez maiores institui\u00e7\u00f5es financeiras do pa\u00eds (Inter, Ita\u00fa, Caixa, Santander, BB, Bradesco, Votorantim, Midway, Banco do Nordeste e Nubank). O ranking \u00e9 divulgado trimestralmente pelo Banco Central.<\/p>\n<p>O Inter registrou um \u00edndice de 111 pontos e, o Ita\u00fa, de 31 pontos. A Caixa aparece na sequ\u00eancia, com 30,85. J\u00e1 o Santander tem \u00edndice de 29,91 pontos.<\/p>\n<p>O \u00edndice de reclama\u00e7\u00e3o \u00e9 calculado pelo BC e leva em considera\u00e7\u00e3o a quantidade de reclama\u00e7\u00f5es procedentes recebidas por cada institui\u00e7\u00e3o em propor\u00e7\u00e3o \u00e0 sua quantidade de clientes (o n\u00famero de reclama\u00e7\u00f5es \u00e9 multiplicado por 1.000.000 e dividido pelo total de clientes).<\/p>\n<p>Os principais motivos de reclama\u00e7\u00f5es foram oferta ou presta\u00e7\u00e3o de informa\u00e7\u00e3o sobre cr\u00e9dito consignado de forma inadequada (10 mil reclama\u00e7\u00f5es); irregularidades relativas a integridade, confiabilidade, seguran\u00e7a, sigilo ou legitimidade dos servi\u00e7os relacionados a opera\u00e7\u00f5es de cr\u00e9dito e servi\u00e7os relacionados a cart\u00f5es de cr\u00e9dito.<\/p>\n<p>Veja abaixo as institui\u00e7\u00f5es financeiras mais reclamadas no quarto trimestre entre as 10 maiores, de acordo com o BC:<\/p>\n<p><img decoding=\"async\" class=\"alignnone  wp-image-528791 aligncenter\" src=\"http:\/\/bahiaeconomica.com.br\/wp\/beta\/wp-content\/uploads\/2021\/01\/ok-6-300x172.jpg\" alt=\"\" width=\"419\" height=\"241\" data-id=\"528791\" srcset=\"https:\/\/bahiaeconomica.com.br\/wp\/wp-content\/uploads\/2021\/01\/ok-6-300x172.jpg 300w, https:\/\/bahiaeconomica.com.br\/wp\/wp-content\/uploads\/2021\/01\/ok-6.jpg 566w\" sizes=\"(max-width: 419px) 100vw, 419px\" \/><\/p>\n<p>Foto: ilustrativa<\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Inter e o Ita\u00fa lideram a lista dos bancos com os maiores \u00edndices de reclama\u00e7\u00f5es no quarto trimestre de 2020,<\/p>\n","protected":false},"author":1,"featured_media":528792,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[14,3],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - 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